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SkillBites Learning Portfolio

21st Century Management
Advanced Creativity
Advanced Excel 97 - Charts & Customising Excel
Alcohol Addiction
Anti-Money Laundering
Are You Listening Carefully?
Article 13
Assert Yourself!
Assessing Competencies 1 - Categories and Competencies
Assessing Competencies 2 – Methodology and Tools
Balance Sheets
Balanced Scorecard
Become Best Friends with the Media
Behaviour Based Interviewing
BMF Induction Programme
Budgeting and Budgetary control
Building Competency Profiles
Building self-esteem
Business Letter Writing in French
Business Letters in German
Business Planning
Business Process Re-engineering
Change Management - An Organisational Design Model
Change Management - An Overview
Change Management - Different Change Scenarios
Change Management - Tools for Change 1
Change Management - Tools for Change II
Closing a Sale
Coaching for Success
Common Sense Marketing
Confidence Building
Conflict Management - Level 1
Conflict Management - Level 2
Controlling Absence
Cost Behaviour
Creating Effective Direct Mail
Creative Problem Solving
Credit Management
Cross Cultural Communication
Cross Cultural Communication
Data Protection (Employment Records)
Data Protection (Monitoring at Work)
Data Protection (Recruitment and Selection)
Data Protection Overview
Delivering Group Training
Developing The Team
Dismissal, Discipline And Grievance - The Law
Effective Email
Effective Influencing Skills
Effective Meetings
Effective PC Presentations
Embracing Diversity
Employee & Customer Loyalty: An Overview
Employee & Customer Loyalty: Communicating & Control
Employee & Customer Loyalty: Delegation & Empowerment
Employee & Customer Loyalty: Opportunities & Expectations
Employee & Customer Loyalty: Plan & Prepare
Employee & Customer Loyalty: Team Leadership
Encouraging Excellence
Entrepreneurial Management
Essential Health and Safety
Essential Time Management
Ethics In Business
Features of Supply Chain Management
Finance for Non Financial Managers
Financial Strategy Awareness
First Aid
Formal Employee Consultation
Freedom of Information Act
Futures, Swaps & Risk
Giving Constructive and Receiving Critical Feedback
Grievance, Discipline and Dismissal
Harassment in the Workplace and How To Deal With It
Herts Induction
High Performance Teams
How to Promote Your Website - Offline
How To Stand Out At Your Next Exhibition
Ice Breakers
Interpersonal Skills & NLP
Interpersonal Skills (Emotional Intelligence)
Interviewing for Information
Introduction to Assertiveness
Introduction to Competency
Introduction to Employment Law
Introduction to Leadership
Introduction to the Capital Markets
Introduction to Transactional Analysis
Inventory Planning and Management
Inventory Planning and Management
Key Grammar Points to Make Your Writing Perfect
Knowledge Management & Organisational Culture - Implementing KM
Knowledge Management & Organisational Culture - The Basics

Leadership Alignment
Learning With Style
Letter Writing

Making Decisions
Management Accounting
Manager As Trainer
Managing Remote Work Groups
Managing Your Boss
Manual Handling
Maritime Health and Safety
Marketing - Price & Product
Marketing - Promotion & Place
Marketing Strategy
Measuring Customer Satisfaction
MS Access 97 (part 1)
MS Access 97 (part 2)
MS Access 97 (Part 3)
MS Excel 97 (part 1)
MS Excel 97 (part 2)
MS Excel 97 (part 3)
MS Outlook - Upgrading to Outlook 2000
MS Outlook 2000
MS Outlook 97 (part 1)
MS Outlook 97 (part 2)
MS Outlook 97 (part 3)
MS PowerPoint 97 (part 1)
MS PowerPoint 97 (part 2)
MS Windows NT4 User (part 1)
MS Windows NT4 User (part 2)
MS Windows NT4 User (part 3)

Negotiating for Profit (E-Programme)
Negotiating Skills
Negotiating: Dirty Tactics and Their Solutions
New Manager
Newcastle Induction
NLP and Selling
Organisational Communication
Owning Your Own Development
Painless Selling for Non-Sales People
Performance Management - The Basics
Personal Safety
Presentation Skills
Problem Solving
Problem Solving In Groups (Part 1)
Problem Solving in Groups (Part 2)
Project Management
Psychometric Testing - The Tools
Psychometrics - An Overview
Public Relations
Public Speaking
Questioning Skills
Reading Accounts
Reading Skills
Recruitment and Selection
Recruitment and Selection Interviewing Skills and Approaches
Reducing Resistance to Change
Report Writing
Results with People
Sales Campaign Management
Setting Objectives
Speaking With Flair
Statutory Maternity Rights 2003
Strategic Planning
Stress in the Workplace
Successful Influencing
Successful Performance Management
Supply Chain Analysis
Team Building
Telephone Selling
Telephone User
The Advanced Leadership Programme (E-Programme)
The Disability Discrimination Act 1995 - Employment
The Disney Creativity Strategy
The Role of the Company Director
Time Management - Level 1
Time Management - Level 2
Tips for Authors
Total Customer Service
Total Customer Service - The Wider Perspective
Trade Finance
Training - How People Learn
Training - Identifying Development Solutions
Training Design
Training Needs Analysis (part 1)
Training Needs Analysis (part 2)
Training Officer's Introduction
Training the Trainers
Understanding Body Language
Understanding the web
Using Body Language
Valuation of Stock
Value Based Management
Verbal Communication Skills
Welcome To SkillBites
Who's Who of Quotations
Why Be Innovative and Creative?
Windows 95/98
Windows 95/98 (Part 2)
Windows Keyboard Skills and Shortcuts
Winning With Commitment
Women in Management
Work/Life Balance
Writing Skills
Yellow Pages - Golden Results

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2005 Open Course Portfolio Download