The Training Cycle
Analysing and defining training needs, writing objectives,
preparation, delivery and five stage evaluation
The Aims of Training
Principles of learning, training and re-training
What are you training – knowledge, skill or influencing
attitude and understanding
What are the overall aims of the training?
Conditions required for learning
Laws of learning
Designing A Training Programme
Training methods and their effectiveness
Blended learning
Developing a learning strategy
Training needs analysis – overview
The five stage evaluation model
Designing a Workshop/Session
Types and uses for objectives
Formulating the workshop and the participants’ objectives
Producing accurate course and ‘lesson’ plans,
Selecting ice-breakers, and other warm up techniques
Evaluating, selecting and co-ordinating training aids
Training Techniques
Utilising non-verbal behaviour
Effective use of verbal and vocal communication
Building confidence, gaining feedback
How People Learn Best
Learning styles and the need for different techniques
Two ways of ‘knowing’ and two ways of ‘transforming/understanding’
Seating arrangements and the psychological environment
Techniques for keeping the delegates engaged and involved
Trainer Skills
Differences between tutors, trainers and facilitators
Active listening techniques
How to influence and control your audience
Body language and the ‘sub-conscious’ messages
Handling difficult people and situations
Competence assessment and feedback
Workshop Evaluation and Measurement
Quality assessment and self analysis
Evaluating the effectiveness of the training
Personal Action Plan
Each delegate writes their own action plan to enable them
to transfer their skills to the workplace and focus on aspects
of their training ability
