Confident Conversations


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Confident Conversations

Being able to manage difficult conversations well is something we can all improve upon. The challenge is magnified when you’re having to have the conversation in a non-physical environment.

When there is a chance that the other person might take what you say the wrong way, be upset or even angered, it is important to make sure your getting it right.
This high impact session will help build your ability to say what is needed, maintain the relationship and move forwards with confidence.

Participants will:

  • Discover the benefits of having confident conversations
  • Recognise common challenges and how to deal with them
  • Learn how to manage potential negative reactions
  • Build a practical action plan to have a confident conversation in the future

Workshop length: 60 mins

Additional information


9.30 am 22nd May 2020, 9.30 am 12th June 2020


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